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Terms and Conditions

Terms and Conditions

Please be sure to read the terms and conditions below. You indicate your agreement by using ANY of the AVAZ websites, APPs or AVAZ Services.

By using the AVAZ Application ("App") or accessing any of the AVAZ web sites - www.avaz.co.uk, www.avannet.co.uk, or AVAZAI.com sites you agree to abide by the Terms and Conditions of use for the App or web site. Failure to adhere to these terms may result in suspension of your account, forfeiture of funds accumulated on the site, possible legal action and other remedies available under law.

AVAZAI Limited are companies of AVAZNET Limited a UK limited company whose registered address is X with company number X. AVAZNET is the trademarked brand of AVAZNET Limited. All of the above are hereinafter combined under the term "AVAZ".

Site Membership and Termination of Accounts

Frootfal allows only one account per person. We reserve the right to refuse membership to anyone at any time and to terminate an account with AVAZ without notice at any time, for any reason.

By accepting these Terms and Conditions, conducting a transaction (any purchase through the App or web site) you become a member of the AVAZ community.

Change of Terms & Conditions

AVAZ may modify/change any of the terms and conditions contained in this Agreement at any time and in our sole discretion. AVAZ will notify members by email when/if this happens.


This Agreement is governed by the laws of England, without reference to rules governing choice of laws. Failure to enforce strict performance under any provision of this Agreement does not constitute a waiver of AVAZ's right to subsequently enforce such provision or any other provision of this Agreement.

Fraudulent Transactions

Providing false information to any of our Merchants, or attempting to fraudulently obtain monies from any merchants is a violation of law and of this agreement and will immediately trigger suspension of the account in violation and the event may be reported to the relevant authorities.

App or Site Misuse

In the event a site user attempts to defraud AVAZ or its merchants in any way, AVAZ reserves the right to terminate the user's account without notice and pass the details to the relevant authorities.

Anti Spam Policy

AVAZ allows members to "refer a friend" by using the Facebook or a recommendation engine or by sending email messages to friends and family promoting our App/web site to them. However, AVAZ does not allow or encourage any spamming activity and reserves the right to delete and/or suspend any account without notice if such activity is detected.

Deleting / Suspension

If AVAZ deletes or suspends a user's account for improper activity, AVAZ will only suspend/delete an account suspected of fraudulent activity or of violating the site's terms and conditions. AVAZ's decision is final.

Visiting Merchants

AVAZ invites all consumers to use AVAZ and encourages them to make full and regular use of its services. However AVAZ does not allow an individual member to make several applications to the same merchant company. AVAZ's merchants have invested in software that will notify them of duplicate applications. We also do not allow applications made in the name of third parties such as applications under the names of family members or friends. Such activity is a violation of this agreement and will result in the improper accounts being deleted.

Privacy Policy

Avaz Privacy and Cookie Policy

This Privacy and Cookie Policy ("Policy") governs the collection, storage and use of personal information collected by AVAZNET Limited, company number X, whose registered address is at X together with our group companies ("we", "us" or "our") in connection with our website at www.avaz.co.uk / www.avaznet.com & www.avazai.com ("Website"), any application available to download onto PCs, tablets and mobile phones ("App"), and other products or services offered by us through the Website and/or the App (collectively, the "AVAZ Service").

Your personal information is very important to us and we do all we can to protect it. This Policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control the personal information we hold about you. Please read this Policy carefully. Once you use the Website, the App or register for the AVAZ Service you will be deemed to have read and consented to this Policy in its entirety. If you do not agree to this Policy in its entirety, you must not use the Website, the App or the AVAZ Service.

This Policy was last updated on 30th April 2019. Please check back regularly to keep informed of updates to this Policy.

The personal information we collect about you

When you access and browse the Website or the App, including when sign-up for the AVAZ Service, we may collect such personal information from you as your name and email address, your IP address and your choice of payment method which may be in the form of BACS details or a registered PayPal account details. You may also choose to provide some other optional information about you.

How we may store and use your information

We (or third party data processors acting on our behalf) may collect, store and use your personal information listed above to: (i) make the AVAZ Service available to you and to provide you with content which is tailored to your individual tastes; (ii) complete any transactions you make through the AVAZ Service (including passing on your personal information to retailers party to such transactions); (iii) provide you with services that you request; (iv) where you have given us your consent, contact you with products and services which we think may interest you; and (v) where you have given us your consent, disclose your personal information to carefully chosen third parties so that they may contact you with products and services which they think may interest you.

We will not disclose, sell or rent your personal information to any third party unless you have consented to this, except: (i) to the extent that we are required to do so by applicable law, by a governmental body or by a law enforcement agency, or for crime prevention purposes; (ii) in connection with any legal proceedings (including prospective legal proceedings); (iii) in order to establish or defend our legal rights; (iv) in the event that we buy or sell any business or assets, in which case we may disclose your personal data to the prospective sellers or buyer of such business or assets; or (v) if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition.

We may also collect anonymised details about users of the AVAZ Service for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes. We use these details for internal management purposes and for sharing with prospective retailers.

Any information provided by you to us, which is not personal information including but not limited to market information, feedback, questions or comments, shall be deemed to be non-confidential. We shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation.

International transfers

We may transfer personal information that we collect from you to third party data processors located in countries that are outside of the European Economic Area in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this Policy.


The Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by the Website and which collect certain information about you. Cookies are placed on the Website by us and by third parties authorised by us to do so. This enables us to tailor our service offering (including the Website) to provide you with the AVAZ Service.

We may include cookies on the Website that allow third party advertisers to present you with advertising on the Website based on interests collected from your web browsing activity and your use of the AVAZ Service. We believe that the cookies used on the Website are necessary to perform the functions you require to enable you to use the AVAZ Service; or are non-intrusive.

Where you are a registered account holder of the AVAZ Service the cookies used on the Website:

  • Keep you logged in to your account on the Website for a period of time;
  • Allow us to comply with your choices about the display of information in your account;
  • Remember the options you select;
  • Allow integration with social media sites (such as the ability to "like" AVAZ on Facebook);

For more information about cookies, including how to manage and remove cookies, please visit www.allaboutcookies.org.

If you wish to do so, you can change your browser settings to reject cookies. As the means by which you can do this varies from browser to browser, please visit your web browser's "Help" menu for further details. Please note, however, that if you set your browser to refuse cookies, this might impair some of the functionality of the Website and you may not be able to use certain aspects of the AVAZ Service.


We take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Our employees, contractors and agents may be given access to your personal information which we collect, but their use shall be limited to the performance of their duties in relation to facilitating your use of the Website, the App and the AVAZ Service. Our employees, contractors and agents who have access to your personal information are required to keep that information confidential and are not permitted to use it for any purposes other than those listed above or to deal with requests which you submit to us.

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed to be totally secure and therefore we cannot ensure or warrant the security of any personal information that you transfer over the Internet to us.

Third party sites

The Website, the App and the AVAZ Service may contain links to other websites operated and services provided by third parties, including those retailers you enter into a transaction with. Please note that this Policy applies only to the personal information that we collect through the Website, the App and the AVAZ Service and we cannot be responsible for personal information that third parties may collect, store and use through their websites or their services. You should always read the privacy policy of each website you visit carefully.

Your rights

You have the following rights:

  • the right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law;
  • the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and
  • the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please contact us at the address specified below.


If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by e-mail at info@avaznet.com.